Shipping Policy
Shipping Policy
Thank you for shopping with REVYA. This Shipping Policy explains how we process and deliver orders placed through our online store.
Order Processing
Orders are usually processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During busy periods, sales, or product launches, processing times may be slightly longer.
Shipping Time
Estimated delivery time may vary depending on your location and the shipping service available.
Typical delivery time:
• Local orders: 3–7 business days
• International orders: 7–15 business days
Please note that delivery times are estimates and may be affected by courier delays, customs clearance, weather conditions, or other factors outside our control.
Shipping Charges
Shipping charges are calculated and displayed at checkout before you complete your order.
Free shipping may be offered during promotions or on selected orders if available.
Order Tracking
Once your order has been shipped, you may receive a tracking number by email or SMS, depending on the shipping method used.
Please allow some time for tracking information to update.
International Shipping
REVYA may offer international shipping to selected countries. International customers are responsible for any customs duties, taxes, import fees, or additional charges required by their country.
REVYA is not responsible for delays caused by customs or local authorities.
Incorrect Shipping Information
Please make sure your shipping address and contact details are correct before placing your order.
REVYA is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us and we will help you check the shipment status with the courier.
However, REVYA is not responsible for courier delays once the order has been handed over to the shipping provider.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item and packaging.
Contact Us
For shipping questions, please contact us at:
Email: support@revya-boutique.com